Know where you stand before you commit to a direction. We give you the data, diagnostics and strategic clarity to make informed decisions about AI and your broader operating model.

• AI readiness assessment and use case design
• Strategic planning (including AI) and KPIs
• Operational and activity assessments
• Technology review and prioritised requirements
• Capability and capacity gap analysis
• Knowledge management review
• Business case build

Move fast without creating fragility. We help you build the governance foundations that make AI adoption sustainable and bring your people with you.

• Ethical and responsible AI use frameworks
• Legal governance design
• Service catalogue and prioritisation frameworks
• Change readiness assessments and stakeholder engagement planning
• Standard operating procedures
• Process review and compliance

Turn strategy into operational reality. We redesign your function, build capability and implement the right technology and AI so that change lands and scales.

• Function and operating model redesign
• AI pilot programs
• Technology selection (including AI) and implementation
• Process optimisation
• Competency frameworks and capability uplift programs
• Knowledge management strategy uplift

AI use case development

Designed and delivered a targeted AI use case program for an in-house legal team, identifying high-impact opportunities across contract review and knowledge retrieval for pilot. Assessed pilot outputs, testing accuracy and compliance with governance principles. This enabled the team to validate value, refine use cases and establish a clear pathway for scaled adoption of AI across the function.

AI capability uplift and training

Designed and delivered structured AI training programs for various in-house legal teams, focussed on building practical capability and confidence in the use of tools such as Microsoft Copilot. Combined foundational education with hands-on use case development and scenario-based exercises to embed learning. This improved understanding of AI’s role within legal workflows, accelerated adoption, and equipped teams to safely and effectively incorporate AI into day-to-day activities.

Workflow efficiencies

Reviewed a high volume, sensitive claims process to identify and quantify pain points that had been causing delays and inconsistencies, and made recommendations to drive improved cycle times and reduced error rates for the in-house legal function.

Function design

Designed an in-house legal function strategy, structure, resourcing model and competency framework to better align it with the organisation’s strategic focus areas and business needs, and facilitate a clear and structured approach for the management of the team.

Diagnostic review

Performed a diagnostic review of eight legal teams with approximately 1,000 FTEs to assess the team's maturity levels, validate their transformational project roadmap, and identify additional focus areas to drive efficiencies.

Technology selection

Developed a prioritised set of functional and non-functional requirements for a matter management system, before facilitating vendor demonstrations and evaluation of providers and supporting the implementation of technology. This improved intake, triage, and workflows, delivering significant operational efficiencies and reducing time spent on prioritisation.