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DECIDE

PROTECT

EVOLVE

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In-house legal teams are navigating a landscape of rising complexity, heightened expectations, and rapid technological change. The MinterEllison Consulting Legal Optimisation team can help you decide the right path, protect what matters, and evolve your function to deliver lasting impact.

Legal Optimisation

You experience continued pressure to unlock efficiency without expanding headcount, to embrace AI and broader digital transformation, and to provide an elevated level of client service. Trusted by leading in-house legal teams and recognised by Chambers with a Band One ranking for New Law, we help you respond to these ever-evolving challenges with clarity and confidence. We focus on ROI and equip our clients to unlock operational excellence and harness the right technologies to future-proof operations.

Arm yourself with baseline data, transform strategic decision making

We have built innovative tools to gather data rapidly and to establish the baseline of your in-house legal team, surfacing insights to identify opportunities for improvement across the operating model, enhance your strategic decision making, empower you to build compelling business cases for new technologies, and demonstrate tangible ROI.

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Introducing the Current State Assessment powered by our activity analyser tool

How we can help you

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  • Strategic planning (including AI) and KPIs
  • Operational and activity assessments
  • Technology review and prioritised requirements
  • Capability and capacity gap analysis
  • Knowledge management review
  • AI readiness assessment and use case design
  • Business case build
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  • Legal governance design
  • Ethical and responsible AI use frameworks
  • Service catalogue and prioritisation frameworks
  • Standard operating procedures
  • Process review and compliance
  • Change readiness assessments and stakeholder engagement planning
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  • Function and operating model redesign
  • Process optimisation
  • Competency frameworks and capability uplift programs
  • Knowledge management strategy uplift
  • Technology selection (including AI) and implementation
  • AI pilot programs

Specialities


  • Current state assessments
  • Process and service optimisation
  • Team design and capability building
  • Technology selection and implementation
  • Change management
Current state assessments

We provide you with data-driven insights into your current operational performance and maturity, helping you to establish a clear baseline, identify targeted improvements that unlock strategic value and build your business case for change.

Process and service optimisation

We streamline your operations by refining processes, redesigning workflows, defining service delivery models and strengthening knowledge management, enabling you to work more efficiently and deliver greater value.

Team design and capability building

We build scalable legal functions by shaping fit-for-purpose teams, with clearly defined roles, competency frameworks and standards that support you to deliver consistent performance and drive continuous improvement.

Technology selection and implementation

We provide a structured approach to select and implement the right technology, evaluating solutions against your strategic goals and needs, ensuring you are making well-informed decisions and maximising ROI.

Change management

We support you to drive sustainable change with a human-centric approach and practical tools that foster trust, secure buy-in and embed new ways of working so you can adapt with confidence and deliver lasting value.

Lead contacts

Jason McQuillen

Partner, MinterEllison Consulting, Sydney

Matt Johnson

Senior Director, MinterEllison Consulting, Sydney

Sam Burrett

Director, AI Lead, Legal Optimisation Consulting, Sydney

Alexandra Vost

Senior Manager, MinterEllison Consulting, Melbourne

Case studies

The team has a breadth of prior experience, both at MinterEllison Consulting and in previous roles, providing these services to major international and national organisations, as well as government clients.

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Operational assessment

Conducted a current state assessment for approximately 500 professionals and provided a report and roadmap which enabled the client to optimise resource allocation, enhance adoption of technology and improve data-decision making.

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Diagnostic review

Performed a diagnostic review of eight legal teams with approximately 1,000 FTEs to assess the team's maturity levels, validate their transformational project roadmap, and identify additional focus areas to drive efficiencies.

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Workflow efficiencies

Reviewed a high volume, sensitive claims process to identify and quantify pain points that had been causing delays and inconsistencies, and made recommendations to drive improved cycle times and reduced error rates for the in-house legal function.

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Function design

Designed an in-house legal function strategy, structure, resourcing model and competency framework to better align it with the organisation’s strategic focus areas and business needs, and facilitate a clear and structured approach for the management of the team.

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Service catalogue

Refined an in-house legal team's service catalogue, overhauled its change management practices and developed a workforce operating model to align it to the function’s strategic workforce plan, focusing on recruitment, capability, and culture.

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Technology selection

Developed a prioritised set of functional and non-functional requirements for a matter management system, before facilitating vendor demonstrations and evaluation of providers and supporting the implementation of technology. This improved intake, triage, and workflows, delivering significant operational efficiencies and reducing time spent on prioritisation.

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https://www.minterellison.com/consulting/legal-optimisation

Our thinking and experience

Our consulting services are provided by the partnerships known as MinterEllison Consulting (ABN 50 017 469 292) and MinterEllison Advisory (ABN 27 632 804 465) which operate through the company, MinterEllison Consulting Pty Limited (ABN 50 077 613 828), all of which are part of the MinterEllison Group. Our consulting services do not constitute legal services nor legal advice and are not provided by Australian legal practitioners acting in that capacity. The laws and regulations which govern the provision of legal services in the relevant jurisdiction do not apply to the provision of non-legal services.

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