Powering better technology outcomes, innovation and performance

Technology, digital and data

Technology continues to revolutionise organisational performance. Experts predict that more that 80% of customer interactions will soon be digital. With customers' expectations around streamlined and secure technology increasing rapidly, organisations need to continually evolve and transform their digital offerings.

However, digital transformation can be both costly and risky. On average, 45% of IT projects run over budget, with 56% delivering less value than predicted. And with developments such as voice-led technology, the Internet of Things and artificial intelligence (AI) being built into day-to-day processes, when embracing new opportunities to unlock value, organisations now must deal with increasingly disquieting risks.


Digital transformation needs an informed, proactive approach

Effective planning, risk identification, supplier management, governance and contract management are crucial in ensuring that organisations' digital transformation projects are sustainable and impactful. Each step of a digital transformation – whether via acquisition, development, using a new supplier or through organic business growth – needs to be considered through a lens of both business value and risk mitigation. Safe, ethical data management, including introducing appropriate and robust data management and cyber security measures, is key.

Our end-to-end legal and consulting services

Our integrated legal and technology consulting services help organisations consider opportunities and risks at every stage of their digital journey. By exploring both the commercial and legal aspects at every stage of a technology project, you can be confident that your business is protected and productive. We assist with all stages of your digital transformation journey. Our team can help with technology strategy and objectives, planning and program management, implementation (including technology procurement), contract negotiation with vendors, advising on the transition-out of the incumbent provider, post-implementation support (ensuring continuous improvement), IP protection and preventing disputes.

Our services include:

  • Technology strategy
  • Risk management
  • Procurement and outsourcing
  • Data protection
  • Cyber security
  • Contract management
  • Vendor negotiation and management
  • Transition and program management
  • Emerging technologies
  • Systems integration
  • Disputes and litigation
  • Regulatory and compliance
  • Benchmarking
  • Tax structuring
  • Employment considerations
  • IP protection and enforcement

Sweeping reforms to Australian privacy law. What do they mean for you?

Case studies

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State of NSW

To support the State in establishing the Shared Equity Home Buyer Helper Scheme, we provided a range of privacy advice, conducted a Privacy Impact Assessment, and drafted privacy notices and clauses in a suite of agreements for the State.

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OCR Labs

Advised OCR Labs and assisted with its contract negotiations with Vodafone Australia / TPG Telecom and Westpac bank for the provision of its biometric digital ID validation and verification platform.

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State of Victoria

Following a detailed scoping study, the State of Victoria identified a joint venture partnership as the preferred model to modernise VicRoads’ registration and licensing and custom plates services. We advised on the all aspects of this landmark transaction, including the ownership, use and licensing of data, including personal information.

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Queensland General Practitioners Practice

Advised a medical insurance provider on their immediate incident response following a ransomware attack. This included legal and operational aspects of their cyber incident response.

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Commonwealth Bank of Australia (CBA)
Advised CBA on its complex compliance and regulatory obligations, both as data holder and data recipient, under the incoming Consumer Data Right (CDR) regime, the first element of which is Open Banking.

Our consulting services are provided (directly and indirectly) by MinterEllison Consulting (ABN 50 017 469 292) and MinterEllison Consulting Pty Ltd (ABN 50 077 613 828), both of which are part of the MinterEllison Group. Our consulting services do not constitute legal services nor legal advice and are not provided by Australian legal practitioners acting in that capacity. The laws and regulations which govern the provision of legal services in the relevant jurisdiction do not apply to the provision of non-legal services.