Building a strong, sustainable healthcare industry

Human Services

Against a backdrop of dual Royal Commissions, the COVID-19 pandemic, workforce shortages and changing consumer expectations, Human Services sector participants are working hard to deliver high quality, safe and flexible care, and build resilience to meet an increasing demand. Our team is genuinely passionate about making an impact in the human services sector by partnering with private, not-for-profit and government organisations across aged care, disability services, and adjacent community sectors.


Proudly supporting sector participants

We have unparalleled expertise across human services, with a comprehensive range of legal services to offer. We understand the unique policy and funding setting as well as the evolving regulatory and legislative environment in which sector participants operate. We advise organisations on:

  • regulatory compliance
  • corporate and clinical governance,
  • quality and safety regulatory obligations,
  • risk and reputational management,
  • transactions,
  • funding,
  • data and technology,
  • workforce.

Our sector experts work closely with clients and community partners involved in the investment, development, financing and operation of human services assets including residential aged care, specialist disability accommodation and supported independent living.

Digital Health Launchpad

Questions to ask when commencing a digital health transformation.


Case studies

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Representing private and not-for-profit clients in the Royal Commission into Aged Care Quality and Safety and in the Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability.

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Advising aged care and disability operators on regulatory, quality and safety obligations and improvements, funding and operational issues, managing and responding to complaints and critical incident response, and drafting policies and procedures.

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Supporting private and not-for-profit providers to navigate the evolving aged care reform agenda as well as developing and facilitating a strategic planning workshop to explore the opportunities and challenges to their existing business model and position their service offering into the future.


Knowledge and expertise

We have a deep understanding of the sectors across healthcare, and importantly, how they interact and impact each other. This knowledge and experience allows us to provide comprehensive advice that considers both sector nuances and system-wide issues.