This notice applies to the collection and processing of your personal information if you are in a country that is a member of the European Economic Area (EEA) by or on behalf of us. We, us, our, MinterEllison Organisations, MinterEllison Group and MinterEllison Legal Group are defined at the end of this notice.
You can contact us by email: [email protected]
In general, the personal information we may collect and hold includes name, date of birth, contact details (including email addresses), occupation, company name, username and password (as applicable), personal preferences, payment details, employment history, education and qualifications, testimonials and feedback, and other information which assists us in conducting our business, providing and marketing our services and meeting our legal obligations. In some cases we may also collect 'sensitive information', such as information about an individual's membership of a professional association, criminal record or health information.
Sometimes we collect information about you from sources other than you. We may collect information about you that is publicly available or made available by third parties (including, but not limited to: Companies House, other online search tools, the Financial Conduct Authority Register, or from our clients, suppliers and service providers and their websites etc.).
For instance, we do this where:
We may use or disclose information about you in order to combine the information that we hold with information collected from or held by external sources. We do this in order to enable us to provide our services.
We may use and process your information for our legitimate interests (where we have considered these are not overridden by your rights and which you have the right to object to as explained below) in:
We may use and process your personal information in connection with a contract to which you are a party (for example, verification of identity checks on real estate transactions).
We may also use and process your personal information where we are authorised or required by applicable laws, regulations or codes that bind us, in particular as a law firm.
Where required, we will only use your personal information for the purpose/s for which you have given your valid or explicit consent, which we will ensure we have obtained before we process your information.
Some information you provide us in connection with your instructions to us for providing or administering a product or service we provide you, may be more sensitive and therefore falls within a special category of personal information, such as health information. We will collect and process this information only with your explicit consent.
We may communicate with you (through the preferred communication channel(s) you have selected, which may include by email, telephone, SMS, iM, mail, or any other electronic means including via social networking forums) to, amongst other things, tell you about products, services, event and offers that may be of interest to you.
If you have provided your consent to receive direct marketing, you can withdraw it at any time without detriment, we will process your request as soon as practicable.
If you no longer wish to receive these emails you can email us at: [email protected].
We may share your information with other organisations consistent with the purposes for which we use and process your information as described above. This includes with the entities described below.
We may share your personal information with other MinterEllison Group or MinterEllison Legal Group members. This could depend on the product or service you have applied for and the MinterEllison Group or MinterEllison Legal Group member you are dealing with. Where appropriate we integrate the information we hold across the MinterEllison Group and MinterEllison Legal Group to provide us with a complete understanding of you and your needs in connection with the product or services we are providing you.
At your request, we will share your personal information with your representative or any person acting on your behalf (for example, financial advisers, lawyers, settlement agents, accountants, executors, administrators, trustees, guardians, brokers or auditors)
We may disclose your personal information to third parties outside of the MinterEllison Group or MinterEllison Legal Group. For instance, to:
We may send and process your personal information to MinterEllison Organisations in Australia. We may also need to share some of the information we collect about you from the EEA with organisations both inside and outside Australia, sometimes we may need to ask you before this happens.
We may store your information in cloud or other types of networked or electronic storage. As electronic or networked storage can be accessed from various countries via an internet connection, it’s not always practicable to know in which country your information may be accessed or held.
If you wish to know whether or not the country to which the overseas disclosure is intended to be made has been deemed adequate by the European Commission, please refer to this link:
Overseas organisations may be required to disclose information we share with them under an applicable foreign law.
We’ll only keep your information for as long as we require it for our purposes. We’re required to keep some of your information for certain periods of time under applicable law. When we no longer require your information, we’ll ensure that your information is destroyed or de-identified.
In relation to the provision of legal services, we are required to keep your information for at least 7 years or otherwise as required for our business operations or by applicable laws.
We may need to retain certain personal information after we cease providing you with products or services to enforce our terms, for fraud prevention, for audit or insurance purposes, to identify, issue or resolve legal claims and/or for proper record keeping.
We may also retain a record of any stated objection by you to receiving marketing for the purpose of ensuring we can continue to respect your wishes and not contact you further.
Subject to applicable laws, you have the right to access your personal information and to receive a copy of that information.
You can ask us to access your personal information that we hold by writing to us at: [email protected]. You can also ask that personal information provided by you to us is transmitted to another party.
We may need to verify your identity to respond to your request. We will respond to any request within a reasonable period permitted under applicable privacy laws and will generally give access unless an exemption applies to certain information.
We will give you access to your information in the form you want it where it’s reasonable and practical. We may charge you a small fee under certain circumstances to cover our costs when giving you access but we’ll always confirm this with you first.
If we can’t give you access, we will tell you why in writing and how you can make a complaint about our decision.
If you have concerns, you can complain: [email protected]
You have the right to correction (rectification) of personal information and can contact us if you think there is something wrong with the information we hold about you.
If you are worried that we have given incorrect information to others, we will tell them about the correction. If we can’t, then we’ll let you know in writing.
You also have in certain circumstances the right to request that the personal information that we collect from you is erased. If we refuse any request you make in relation to this right, we will tell you why in writing and how you can make a complaint about our decision.
You may also request that further processing of your personal information is restricted in certain circumstances, including while we investigate your concerns with this information.
If we can’t give you access, we will tell you why in writing and how you can make a complaint about our decision. If you have concerns, you can complain to the Australian Information Commissioner or the relevant data protection authority such as the Office of the UK Information Commissioner.
You also have in certain circumstances the right to request that the further processing of your information is restricted or to object to its processing and the right to data portability (to receive and have transferred the information you provided). If we refuse any request you make in relation to this right, we will write to you to explain why and how you can make a complaint about our decision.
You can let us know at any time if you no longer wish to receive direct marketing offers from us . We will process your request as soon as practicable. Where you have subscribed to something specific (like to hear from one of our sponsored organisations) then these subscriptions will be managed separately.
You may also withdraw your consent where provided or object to the further processing of your personal information under certain circumstances. If we refuse any request you make in relation to this right, we will write to you to explain why and how you can make a complaint about our decision.
The withdrawal of your consent will not affect the processing of your information that you had consented to.
If you have a complaint about how we handle your personal information, we want to hear from you. Please email us at: [email protected].
You have the right to make a complaint to the relevant data protection authority (for example in the place you reside or where you believe we breached your rights).
Office of the Australian Information Commissioner
Phone: 1300 363 992
Email: [email protected]
Office of the UK Information Commissioner
Phone: 0303 123 1113
Live chat: https://ico.org.uk/global/contact-us/live-chat