Penelope has advised health clients on a range of industry specific issues including proactive risk management, patient safety, documentation and access to medical records, treatment (or withdrawal of treatment) for incapacitated patients and has been involved in the drafting of hospital policies. Penelope recently assisted in obtaining consent for medical treatment from the Chief Executive of the Department of Child Safety for a child under a protection order.
Penelope has advised credentialing committees undertaking a review of the clinical privileges of employed medical officers and worked with the committee in developing a management plan for the 'up skilling' of medical officers.
A core member of the MinterEllison team responsible for the Queensland Health investigation awareness training that was rolled out across the State; the training program was aimed at increasing awareness of the types of complaints made and provided a 'tool kit' for managing and responding to those complaints.
She has advised the Queensland Blood Management Program regarding the establishment of a state wide haemovigilence program for the reporting of transfusion related adverse events and worked with Queensland Health in the establishment of the clinician performance support service including establishing a quality assurance committee for conducting reviews of medical practitioners.
She provided legal advice to Queensland Health regarding the establishment of collocated general practice clinics with departments of emergency medicine, an initiative aimed at reducing the workload on these departments across the state.