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Penelope has over 15 years experience working exclusively in the area of health and ageing, utilising her understanding and experience of having worked in the clinical area as a registered nurse to provide practical, outcome focussed solutions to legal problems. She has advised on both domestic and international purchases of a number of significant acquisitions in the health and aged care sector, and regularly provides regulatory and commercial advice to significant clients in the sector including government, national operators and national not-for-profit clients. Her expertise in health extends to the provision of advice on a range of industry specific issues including proactive risk management, treatment of incapacitated patients and drafting of hospital policies. Penelope's clinical experience builds upon her expertise in the management of a broad range of medico legal claims on behalf of both public and private hospitals, medical practitioners and allied health care providers. She has advised in relation to a state wide patient recall following the failure of medical products and has handled a number of sensitive product liability actions arising out of alleged toxic shock syndrome for a large medical products manufacturer. Seconded to Queensland Health in 2005, during the Queensland Public Hospitals Commission of Inquiry, Penelope worked closely with staff across several districts of Queensland Health and provided 'on the ground' legal advice to staff required to appear before the Inquiry. In 2014, Penelope engaged to act on behalf of three Queensland Health employees in the Queensland Payroll Commission of Inquiry. Penelope has direct knowledge of the needs of the aged care industry through her involvement as a committee member of Leading Age Services Australia (Queensland) and attendance at regular events of Aged and Community Services Australia.
Areas of expertise include:
Penelope has advised health clients on a range of industry specific issues including proactive risk management, patient safety, documentation and access to medical records, treatment (or withdrawal of treatment) for incapacitated patients and has been involved in the drafting of hospital policies. Penelope recently assisted in obtaining consent for medical treatment from the Chief Executive of the Department of Child Safety for a child under a protection order. Penelope has advised credentialing committees undertaking a review of the clinical privileges of employed medical officers and worked with the committee in developing a management plan for the 'up skilling' of medical officers. A core member of the MinterEllison team responsible for the Queensland Health investigation awareness training that was rolled out across the State; the training program was aimed at increasing awareness of the types of complaints made and provided a 'tool kit' for managing and responding to those complaints. She has advised the Queensland Blood Management Program regarding the establishment of a state wide haemovigilence program for the reporting of transfusion related adverse events and worked with Queensland Health in the establishment of the clinician performance support service including establishing a quality assurance committee for conducting reviews of medical practitioners. She provided legal advice to Queensland Health regarding the establishment of collocated general practice clinics with departments of emergency medicine, an initiative aimed at reducing the workload on these departments across the state.