Managing a crisis or dispute

When faced with an unexpected major incident, crisis or litigation it's imperative to take the right action decisively and immediately.

We understand the unfolding impacts that crises such as regulatory investigations, class actions, a cyber or privacy breach, operational collapse, executive management resignations, market rumours, industrial incidents, product recalls, workforce disruptions, or environmental incidents – can have on your business, on your brand and on your key stakeholder relationships.

Major incident response
Regulatory investigations
Major disputes and class actions

Major incident response

From the first critical hours of a major incident to the post-incident evaluation phase, our specialist response team will be by your side 24/7.

In sensitive, make-or-break situations, we provide tactical and strategic support – managing issues, minimising financial loss and business disruption, driving stakeholder communication, and preserving reputation and brand equity.

We provide solutions across the full risk spectrum and the full lifecycle of responding to a major incident:

managing a crisis or dispute

Incident preparedness:

Development of policy and procedures
Risk management review
Training
Scenario and stress testing

Incident management:

Risk allocation
Engagement and negotiation with shareholders / stakeholders
Dealing with regulators
Media scrutiny and defamation
Litigation and dispute resolution
Insurance issues

Post-incident evalutation:

Incident response analysis
Internal investigations
Risk assessment and policy/process review
Regulatory compliance
IP and data protection
Media scrutiny and defamation

Regulatory investigations

Whether in response to a 'dawn raid' (which rarely happen at dawn); mandatory requests from regulators for documents and information; or requests to give evidence or appear before a special investigation, our focus is to protect the interests of your organisation and your staff.

Our multi-jurisdictional regulatory team is on hand to help you navigate the complex compliance and government enforcement environment.

We provide solutions across the full risk spectrum and the full lifecycle of responding to regulatory investigations:

Incident preparedness:

Development of policy and procedures
Corporate crime risk management review
Training
Scenario and stress testing

Investigation management:

Dealing with regulators and external investigations (ASIC, ACCC, ATO, APRA, Police, WorkCover, Parliamentary Inquiry, Government department / agency investigation)
Cross-border and multi-jurisdictional investigations
Engagement and negotiation with shareholders / stakeholders
Media scrutiny and defamation
Litigation and dispute resolution

Post-investigation evaluation:

• Incident response analysis
• Internal investigations
• Risk assessment and policy/process review
• Regulatory compliance
• Intellectual Property and data protection
• Media scrutiny and defamation

Major disputes and class actions

When faced with the threat of a major dispute or class action, you want the best legal minds by your side.

We know first-hand that the better prepared you are, the less the impact on your business. We focus on proactive, preventative measures to mitigate the risk of an action arising or proceeding beyond a preliminary stage. Our team's strategic experience and tactical know-how will guide you from initial planning, to minimising your overall exposure to damages and defence costs, to securing the optimal negotiated, mediated or litigated outcome.

We provide solutions across the full risk spectrum and the full lifecycle of responding to a major dispute or class action:

Risk minimisation strategies, including business, regulatory, reputational and other contagion risks
Dispute planning and resolution strategies, including negotiation, mediation, litigation
Managing discovery and document governance
Shareholder and other stakeholder engagement and negotiation, including with regulators and insurers
Media scrutiny and defamation