Michael Bragg
Director, MinterEllison Consulting, Sydney
I am a financial services professional, with a speciality in governance, culture and non-financial risk management. I have a versatile skill set, with both client and regulatory experience in banking and wealth management (superannuation and asset management).

I am a trusted advisor to senior stakeholders, combining risk management expertise and strategic thinking to solve problems and deliver practical business solutions. I have a relentless focus on delivering client outcomes, while also being a values-led, influential leader.

Through my work, I help to protect an institution's reputation, reduce operational risks and enhance teams' risk culture through advanced analysis, sound judgement and strong collaborative relationships.

I am a 'safe pair of hands' when dealing with complex and high-stakes issues. I provide pragmatic, commercial solutions that can be delivered.

I work with clients across the life-cycle of risk and compliance activities, from risk strategy development and implementation of new regulations, through to monitoring and continuous improvement. Given my regulatory experience, I also assist clients in developing regulatory engagement strategies, responding to regulatory requests and remediating issues.

I am a passionate advocate for customers, and ensure that they are at the centre of all solutions. I have a strong interest in risk culture, and how we can use behavioural economics in promoting a mature and proactive risk culture within organisations.

My experiences in financial services has provided a strong foundation to provide risk advisory services to other industries including government, health, and not for profit.

While working at the Commonwealth Bank of Australia, I was involved in the bank's response to the APRA Inquiry and the Financial Services Royal Commission. I also led the team responsible for resolving the high priority complaints (eg vulnerable customers and complaints addressed to the Chairman and CEO).

Career highlights

  • Developing a risk culture strategy in order to address the cultural issues that were present in a highly regulated institution. The institution was able to demonstrate to the regulator that the Board and Leadership Team were taking the cultural issues seriously, and had a strategy in place to improve its risk culture.
  • Undertaking an independent review of the remediation program for a major Australian financial institution, ensuring that customers are compensated fairly and efficiently, and regulatory obligations are met.

Our consulting services are provided (directly or indirectly) by MinterEllison Consulting (ABN 50 017 469 292) and in the case of technology consulting services by our wholly owned subsidiary IT Newcom Pty Limited, both of which are part of the MinterEllison Group. Our consulting services do not constitute legal services nor legal advice, and are not provided by Australian legal practitioners acting in that capacity. The laws and regulations which govern the provision of legal services in the relevant jurisdiction do not apply to the provision of non-legal services.